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Kevin Stirtz, The Amazing Service Guy

Expert customer service advice from Kevin Stirtz, The Amazing Service Guy. Read Article »

Posting Forms

Regardless of the size of your business, if you have any employees you must display posters that inform employees of their job safety rights. Spanish and English copies of these posters (OSHA 3165 and 3167) are available at the OSHA web site.

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Owner's Checklist for Starting a New Business

The attached file contains a checklist for all the steps you should take before you start a new business. It's a "to do" list for starting a new business in much the same way that a grocery list is a "to do" for grocery shopping.

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Georgia Form G-4, Employee's Withholding Allowance Certificate

The Georgia Employee's Withholding Allowance Certificate, Georgia Form G-4, must be completed so that you know how much state income tax to withhold from your new employee's wages. The importance of having each employee file a state withholding certificate as well as a federal Form W-4 cannot be overstated, so make its completion a priority.

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Resources Available to Women-Owned Businesses

A list of resources specifically organized to offer support and tools for women-owned businesses and female entrepreneurs.

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Use Electronic Bulletin Boards

The Departments of the Army, Navy and Air Force, as well as various other Department of Defense (DoD) organizations and agencies, use electronic bulletin boards (EBBs) to inform the public about contracting opportunities, provide details of government solicitations, and respond to questions about solicitations. EBBs also permit electronic submission of bids and proposals.

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How to Handle Customer Complaints

Learn what to do with those pesky, but valuable customer complaints from Kevin Stirtz, The Amazing Service Guy.

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Recruiting and Hiring

Hiring an employee is truly making an investment in your business. When you hire someone to work for you, you will invest time, money, training, and trust. If you do it right, your business can move forward much faster than ever before; if you do it wrong, not only can you lose your investment, but you can be subject to lawsuits that can cause you to lose much more.

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Kevin Stirtz, The Amazing Service Guy

Expert customer service advice from Kevin Stirtz, The Amazing Service Guy.

Recommended

Owner's Checklist for Starting a New Business

The attached file contains a checklist for all the steps you should take before you start a new business. It's a "to do" list for starting a new business in much the same way that a grocery list is a "to do" for grocery shopping.

Recommended 4 Comments

What is Mystery Shopping?

Learn how mystery or secret shopping can be a valuable tool for improving your business experience.

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Five Best Websites to Promote Your Business

Here is a quick guide to 5 great websites that are free - and easy to use and can help market your business to hundreds of thousands of new people.

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Federal Information Resources

The federal government's main conduit to help the new business person is the Small Business Administration (SBA).

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Observed Holidays in New Jersey

Monday holidays. Dr. Martin Luther King, Jr. Day (third Monday in January), Washington's Birthday (third Monday in February), Memorial Day (last Monday in May), Labor Day (first Monday in September) and Columbus Day (second Monday in October).

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Checking Personal References

Most employers don't check personal references, even when they ask for them. There is a common perception that personal references are usually friends of the applicant, and that they will not convey any negative information, in the event that it exists, because they are friends.

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Massachusetts Payroll Tax Recordkeeping Requirements

In Massachusetts, for two years after entry, records must be retained showing the name, address, Social Security and occupation of each employee; hours worked daily and weekly; and amount of pay for each pay period.

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